Privacy Policy
We respect your privacy!
We know that your privacy is very important to you. That's why we protect
any personal information, such as your name, address, e-mail address or
phone number that you provide us with.
We do not share or sell your information to third parties.
When you are ready to place an order, you have to register with us. We do
not use your personal information such as your name and your mailing address
anywhere besides processing your order and providing you with highest
quality customer service.
Collection and Use of Personal Information
Purchase, order, return, exchange or request certain information
about our products and services;
Request a quote and/or purchase one of our kits for your home or
office use;
Sign up or register for loyalty club membership communications or
offerings;
Contact a Call Center or customer service desk;
Visit or register with our Sites or participate in another feature of our
Sites;
Provide us with comments or suggestions.
Creating an Account
The registration information provides us with your name, your mailing
address and your phone number, which we use for customer service purposes
only. Creating an account also allows for an easier shopping experience by
letting you order much more quickly and efficiently without entering your
personal information again. Your email may be used for our promotions and
announcements. You may opt-out by calling us.
Ordering: When you are placing an order, we ask you for your credit card
information. Your credit card information acquired by our credit card
processors strictly for the transactions that you place. Your credit card
information does not go anywhere besides our credit processor, and your
financial institution. If we have difficulty processing the order, your
contact information is used to get in touch with you.
When you return previously purchased merchandise or request a refund or
exchange, you may be asked to give your name, address, phone number. We
collect this information to help prevent fraud.
Call Centers:When you call one of our Call Centers about a product,
delivery, an installation, a billing question or for customer service, you
may be asked for information that identifies you along with additional
information we need to help us promptly answer your question, such as your
name and address and a phone number where we might contact you. We may
retain this information to assist you in the future.
Online Registration: Registration is an optional service provided by our
Websites. You do not have to register to browse or shop online. When you
register, you are asked for personal information such as your name, address,
phone number, e-mail address, a password that you select. Your registration
information may be used to help make your online shopping quicker and
easier, by pre-filling certain parts of your shopping information.
Cookies / Usage Tracking:Cookies, which are a bits of data saved on your
computer. Cookies provide us with general non-personal information to allow
us to track visitors, and site viewing patterns. We keep the aggregate
visitor / usage information without any kind of personal data for statistics
and traffic analyze. This allows us to improve our web stores to your needs.
Links:This website may contain links to other websites. We are not
responsible for content and privacy practices of those sites, and cannot
guarantee anything. We suggest you be aware of leaving our site and review
the privacy policy of other sites.
Special Offers:Our established members may receive special offers and
discounts. If you wish to opt out from these mailings, please contact us.
We strive to provide you with the best shopping experience possible. If you
have any questions, feel that our privacy policy is lacking, or would like
to remove your account from our database, please give us a call.
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